Professional Physical Therapy is a leading provider of outpatient physical therapy and rehabilitation services in the Northeast and a certified Great Place to Work®.
We are looking for Patient Care Coordinators to join an energetic team dedicated to patient care.
Our administrative staff are just as integral to our success as our physical therapists.
Ideal candidate for the position is an individual with exceptional customer and patient care skills, strong organizational skills, detail-oriented with an interest in a long-term position with potential for growth.
Responsibilities:
Greet patients
Answer phones
Schedule patient appointments
Complete new patient registration and data entry
Discuss insurance benefits, authorization requirements and payment responsibilities
Collect patient balances (copay/deductible/coinsurance)
Perform standard day-to-day clinical administrative responsibilities
Qualifications:
Possess strong organizational skills
Be punctual, dependable and reliable
Be able to efficiently multi-task
Possess basic math skills; must be able to use standard office equipment.
Able to work a rotating schedule between the hours of 7AM and 8PM.
Able to utilize a web-based EMR system - Raintree
Must be able to effectively use computer programs
Medical administrative knowledge or background a plus
Able to work independently and as a team player
Exceptional customer service and phone etiquette
Excellent communication skills
Comprehensive Benefits:
Monthly bonus!
Medical, dental, vision insurance
Life insurance
401k
Employee assistance program
Employee discounts
Employee referral program
Paid time off (PTO)
One additional, paid philanthropy day, to volunteer with a charity of your choice
Student Loan Repayment Program
Professional provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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